Potions of Knowledge
How can I cancel or change my order?
Once your order is placed and processed, we're unable to edit the items in your order or cancel your order as we strive to fulfill orders as quickly as possible. If you have any questions, please email our support team at support@drkellfires.com— while we cannot guarantee any changes or cancellations, we will do our best to help!
Where do you ship to?
We currently ship to customers in the United States.
When will my order ship?
We make every effort to process your order within 24 hours. However, due to our very high order volumes, please allow 2-3 business days to process your order. We'll send you a shipping confirmation email with your tracking number once your order has shipped so you can keep track of it.
Contact us at support@drkellfires.com with any further questions.
How do subscriptions work?
Sign up for subscriptions to receive your Dr. Kellfire products every month. Manage your subscription easily by simply logging into your account. You can cancel your subscription hassle-free.
Can I return or exchange an item?
Currently, we do not offer Returns or Exchanges on orders. Due to our strict quality and safety protocols, we cannot resell any products that have left our warehouse. However, if you experience any issues with your product, please reach out to Customer Support at support@drkellfires.comfor assistance.